Customer service was excellent. Thanks to everyone on the crew that came out several times to ensure the system was doing what it was supposed to do. Great job!
The team at Rick's Repair is courteous, clean, and efficient. Thank you!
We lost our a/c on a hot day in August and the next morning Kyle was here to fix it. He spent nearly 2-hours figuring out our issue and we've been cool ever since. He even checked to see if we had any warranty left on our unit. We did! Can'…
They came when they said they would, the new air conditioner and furnace was exactly what I needed. The price was very competitive and cost exactly what they quoted. I came home that night and wouldn’t have known they had been there if it …
Timely And efficient. They took the job when several others would not. Highly recommend!
Absolutely blown away with courtesy and friendliness of service tech. Very down to earth and understanding. No high pressure sales pitch just straight up good customer service. Highly recommended Thank you
New to the area, didn't have any recommendations. Gave these guys a shot and they've won my return business for the foreseeable future. I will definitely recommend them to anyone I know who's looking for HVAC work in our area. I'm kind of a…
Great service! Had to call on a Saturday, my furnace wasn’t working. Kyle was quick to respond, and found the problem. Very friendly and wonderful service! Thanks Kyle �
Fantastic company! Used them twice and have not been disappointed. Kyle came out and was knowledgeable, polite, and friendly. Definitely recommend Ricks Repair to anyone looking for a heating or air company.
Service job was quick. Everyone I dealt with was very professional and courteous. Very reasonable on the cost. Would be more that happy to have them back out anytime for HVAC work again. They were great to work with.
very knowledgeable and fair.
Fast response on a cold day our tech was very nice and understanding of money this time of year fixed our unit and got us running in apx 20mins thanks ricks awsome job and you got my business
We have been using Rick's repair for over 15 years. He has a very reliable crew working with him. I highly recommend Rick's for your residential or business services.
Have worked with Ricks repair for years. Always gets the job done and usually on short notice.
Kyle and his crew are very professional yet approachable and down to earth at the same time. Highly recommend them for any HVAC needs big or small.
Excellent service. Stayed in contact with me until the problem was fixed. Satisfied customer
Excellent service – quick to come out when called and very explanatory about the problem.
Excellent service at a very reasonable price. Friendly, knowledgeable,and willing to spend as much time as needed to do the job as well as answer any questions.
Thanks Miriam see you in the fall
Great people, great service, highly recommend!!!
Great service... I initially called left a VM. They called me back in a timely manner. They arrived at the scheduled time and provided me with a great service. They even took their time to explain the in's and out's of my HVAC system. I …
Same day response and very polite. One loose wire and up and running again. Thanks again. Aready referred you to another.
Great service, friendly attitude, prompt, and fairly priced. Will use again for sure
Was very happy with the cost and service! Have already recommended them to others for peers future AC repairs or tune ups!
I have been a customer of Ricks Repair for a long time. Recently, had two units that were aging and needing replacement. Kyle got the first one done quickly and the system performed very well. A second unit at another location required …
Prompt reply to our call for service, even though it was after 5pm. Will use again, if we ever have the need.
Have already told several people about your company and our new heat/AC system. We are really happy with it, still can't believe how quiet it is. Kyle and his team are the best, they are a great bunch of guys to work with. These guys do …
Excellent service. Came out next day for heat pump unit. Waaaay better pricing than other places! Was also honest and very educational.
They always do a wonderful job. Also friendly and welling to answer any questions you may have. I'll never call anyone else for my heating and air.
Our service technician, Chris was great.
We had a tune up on our system before summer. Would definitely recommend this business.
Great response time. Professional. Will definitely be contacting for annual maintenance and any additional HVAC needs.
Ricks Repair has been serving my home and businesses since 1993. They are everything you're looking for in heating/air service...quick response, qualified mechanics, friendly, and perhaps most importantly, trust. I've never worried about …
Absolutely satisfied with the work and professionalism.
The price was very fair for the work completed.
I would use them again as well as recommend them to anyone for their cooling and heating repair/service needs.
Outstanding customer service. Rick's repair is who I trust with my HVAC needs. Fair prices and fast response times as well.
Matt is the man! Always there to help when I need him. Very professional and courteous. I will not use anyone else.
Very professional and friendly owner and crew. We are very satisfied with their work and with the crew. We definitely recommend Rick's Repair to anyone in need of furnace / air repairs or new installation. Ours was new duct work, new …
They do awesome work, are very knowledgeable and are very quick to respond when you need them. Great job! Thanks :-)
Sandra K Naugle
Our first experience with Rick's when looking to put in new heat and air was decisive. He presented us with three quotes, explained each, answered questions, and then told us the mid-priced one was what we needed. We have no doubt it was …
They were neat and clean and respected our property by not tracking in dirt from outside. Answered all of our questions.
We have been doing business with Rick's Repair for years. Always been very pleased with the service and quality of everything. A very honest and trustworthy business. We give them an A+.
Thank you for taking the time to review us. It's always a pleasure to work for you guys.
Shirley Maurine Baker
Had to call them on a Sunday and they were quick to respond and show up. Very professional and courteous. Because I'm a nerd, and usually a do-it-yourself type person, he was very great at explaining everything that was going on. I will …
Very good service for all your HVAC needs. Have used them for both personal and business needs. Would not hesitate to recommend to anyone looking for professional, fast service.
Thanks, Dan. Happy to serve you!
Great customer service! They respond quickly & show up when they say they will! Their quality of work is second to none. They use a mobile payment service, so it's very easy & convenient to pay on the spot.
Great work honest
Thank you, Randy.
Friendly service, very efficient and knowledgeable.
Rick's Repair was the only service I could get to come to New Salisbury, IN to check my AC over. The one's in Jeffersonville wanted to charge extra for the distance, and the one's in Louisville, KY did not want to cross the river, I even …
I had a good experience with Rick's, they have hours of business that work for the working adult. They were honest and I felt like they were interested in helping get me back in service without price gouging, even told me my products are …
Rick's got our AC back up and running very quickly. Kyle did a great job explaining our problem and his plan to fix it completely. We look forward to having them back in the cooler weather to finish their work.
Thank you, Angela. Glad you were happy with your service. Looking forward to seeing you again soon.
Kyle is very professional and knowledgeable.
Prompt service. Very honest and knowledgeable about our system and other brands. Always there when I need them!
Thanks for your review, Diana. We are always happy to serve you!
Prompt and friendly service! Thanks for taking care of us!
Our AC went out at night and they were at the house early the next morning. Kyle was very knowledgeable and explained everything he did.
Thanks for taking the time to review us. Glad we could help.
Very professional, knowledgeable. Best in the industry. No doubt
Well done, well explained, and reasonable rate.
Wonderful experience when AC went on the "fritz". Technician was very pleasant and kind. Took the time to make sure the system would function, even though it was 15+ years old. One month later, and in the heat of July the system is still …
Always shows up with a smile and works with us to find the best solutions to our problems! Honest and very hard working!
Ricks Repair has always provided me and Squire Boone Caverns quick and timely service with courtesy and professionalism. Easy to make contact for speedy service, we feel assured that Ricks Repair will be there for us when a heating and …
Thanks Bob it's always a pleasure to work for you and the caves.
Very personable, extremely thorough with inspecting the home, clear explanation of inspection and the various units, answered our questions, very patient . The crew was very prompt and did a great job installing all of the equipment. Crew …
Thanks for the kind words Lori. Glad we could get you a new system after so many years without. Have great summer we will see you in the fall.
Always prompt & reliable. Very dependable. Expert in all areas of heat & cooling. Would highly recommend.
Thanks Barb it is always our pleasure to work for great people.
My wife and I have been doing business with Rick's Repair for 10 years, and hope to never have to use any other company. They are dependable and keep our old equipment running like new. From time to time, they have great tips for keeping …
We appreciate your timely repairs , even on a Holiday weekend ! Thank you for taking care of all our residents.
Thanks Maggie. We understand the medical needs that many tenants have and are happy to be able to get them back up and running when possible even on holidays.
KYLE AND HIS WHOLE CREW WERE PROMPT, PROFESSIONAL, AND Accomodated for the changes in my HVac project. They are definitely the "go-to guys" to get your job done and done right. They even helped me with a rebate I got with REMC. I highly …
Thanks for the kind words Barney. I hope your remodel finished up the way you wanted it to and are getting settled in.
Exceptional Service and the best price and product from all the quotes collected. They have completed more then one job for me and have always provided me the "band aid" solution as well as the "replace it with the best warranty" solution …
Thanks for the feedback Matt. Glad we were able to keep you comfortable and give you the service that you deserve.
Excellent service, professional and respectful. Lets you know when they will be there. Clean, they wear shoe covers. Super nice technician came to our house. Seems very knowledgeable and gives me an update on how my furnace and air is doing…
I am happy we could provide you the level of service that you deserve. Thanks for taking the time to give us the feedback as always if you need anything please let us know.
They are prompt, reliable and take care of problems when we need them.
High recommendation. Had to have emergency service on this 10 degree day. Fast, efficient, and good price. Thank you.
Awesome job! And above and beyond customer service. Thanks for entertaining my 3 year olds questions!
Jenny Bickett Harrington
Our heater had been acting up for two winters. It would work OK sometimes, but then not turn on other times. We finally decided it was time to call someone who knew what they were doing to fix the problem. Kyle came out, did a cleaning …
Rick's Repair Heating and Cooling--What a team Dryle and Kyle. Applied knowledge (with several extra steps) and charisma in one package and they fixed our furnace to boot.;))) See you guys in next summer when it comes time to put in the new…